This wasn’t just another “build us an app” brief.
Quebec’s largest association of education leaders (FQDE) needed a single space where people and institutions could connect, share resources, run events, and actually work together—without it feeling like work.
Brought in by C2D as lead UX designer, I turned their wishlist into a platform that handles complexity in the background, so collaboration can happen up front.
The Challenge
The audience wasn’t just one audience. We were designing for:
- Directors of educational institutions
- Admin teams
- Event organizers
- Affiliated associations
Different roles. Different workflows. Different levels of digital comfort.
One platform had to make sense to all of them, without becoming a “one-size-fits-nobody” mess.
What I Did
- Led UX research, strategy, and design from scratch
- Interviewed and shadowed admin teams to capture actual workflows (not just wishlists)
- Mapped requirements across multiple user types
- Built the full interface in Figma
- Designed and tested prototypes, iterating fast
- Collaborated closely with C2D’s CTO and dev team for a smooth React build
- Delivered a system ready for long-term adoption, not just launch day
Design Wins
Role-based flexibility
Whether you were a person or an institution, your view adapted—permissions, content, and tools changed based on who you were and what you were doing.
Event clarity without the chaos
Multi-day events. Overlapping sessions. Tickets. We ditched the single, messy calendar and designed two timelines:
- For You: a personalized feed
- Master Schedule: the big-picture view everyone could trust
Approachable, not over-designed
The interface reads like a publication, but works like a tool. Clean hierarchy, plain-language labels, and flows you can’t get lost in.
Visuals (Placeholders)
- Dashboard + Home View — main feed, updates, actions
- Event System UI — dual timeline views
- Resource Sharing — upload, tagging, permissions
- Org Profiles + Network Map — relationships between people and institutions
The Results
- Rolled out successfully across FQDE’s network
- Boosted event visibility and attendance
- Strong adoption from both tech-savvy and tech-shy users
- Actively used for real-world programs and collaboration
Why It Matters
This wasn’t about building “an app.” It was about making a living network that runs without friction.
The research made it smart. The design system made it sustainable.
And the people using it? They’re what made it worth building.